AI chatbots are making it easier for businesses to serve their customers better than ever before. They help you automate your customer service operations and help you remain available for your customers 24/7. Here are the top industries that are employing chatbot to cater to their customers.
The real estate industry is very competitive. AI chatbots can help in entertaining inquiries and generating quality leads 24/7, and this can give an edge to any agent. It gives them enough time to do other tasks like doing follow-ups and scheduling viewing appointments that can lead to sales.
One example of a successful AI chatbot platform for real estate is Apartment Ocean. More than 1000 real estate companies use it through FB Messenger.
Millennials travel more than their previous generations, and they have absolutely no problem interacting with “virtual travel agents.” They do everything from fielding inquiries to booking itineraries without human intervention. Some chatbots used by travel companies are specifically built for the industry, while others are easily adaptable such as Hyro.
AI-chatbots seem to be doing a great job in the educational field. They take care of everything from the onboarding to tutoring services. They can understand student queries and respond to them accordingly. A great example of an educational chatbot is Niaa.
Chatbots can benefit other industries, as well. However, before you start using AI-powered chatbots, take a look at some of the pros and cons in this infographic by Shane Barker.