How to Leverage Artificial Intelligence in Business to Upskill Employees

Artificial intelligence is changing the way business is conducted in the digital age. As this new technology grows and evolves, it will have a significant impact on the workforce.

There is a lot of concern among people with how AI will take over their jobs. Most people who think this way are confusing artificial intelligence with automation.

 How to Leverage Artificial Intelligence in Business to Upskill Employees

While automation does end up taking jobs away from human workers, it also creates new jobs, while artificial intelligence at its present state is not in a position to take over all kinds of work.

In some regards, human workers are still better suited for certain positions. Tasks that require creativity are still done best by humans, with AI and machines right behind.

People need to realize that while some of these concerns might be justified, taking an overly precautious approach with AI, might inhibit growth quite a bit.

Employees can be trained more efficiently with artificial intelligence. AI has made such an impact on other industries that it only makes sense to incorporate it into training people.

Businesses that utilize AI have more of an advantage than those who don’t. Even though artificial intelligence is still in its initial phases, it has revolutionized several industries. If utilized correctly, artificial intelligence can forever change the way employees are trained.

Here is how you can leverage artificial intelligence to upskill your employees:

Train employees differently.

Not all employees are the same. Every person has a very unique set of attributes and skill sets that determine how the person learns best.

A one size fits all approach is time-consuming and takes a load of resources.

By using AI to determine the personality type and employee skillset, an individually tailored program can be created for each employee.

An initiative like this will significantly improve how well the employee learns and gets better at the job. Since employees are learning in a way that complements their learning style, they can learn faster and retain that information for longer.

Virtual reality and augmented reality are great technologies that can be used in tandem with artificial intelligence. These technologies provide a more immersive and interactive experience to the user.

Employees that are trained using these new technologies might be able to extract more meaningful skills from the training. VR and AR can be used to impart skills and experiences that might otherwise take a lifetime to learn and acquire.

Better training.

Artificial intelligence can be used to improve the quality of training employees receive.

The traditional approach to employee training is something along the lines of handing an employee a training manual, an instructor giving lectures and practical demos if required, and a test conducted at the end to see if employees actually learned something.

With AI, the quality of training can be improved several times over.

Technology has also given businesses to train their employees in a way that can help build skills in an enjoyable way. If your employees have a customer-facing role, AI coupled with other tools like a live chat app can help your employees become better at their jobs.

AI can be used to identify whether an employee has retained information satisfactorily. It can also be used to evaluate the kinds of training methods that significantly boost an employee’s skills.

If a large number of employees are showing improvement after receiving a particular method of training, then that method could be used as the new standard for training.

Soft skills.

Soft skills are as essential as hard skills for an employee. Without the right mix, an employee will not be able to become a valuable asset for the business.

Without appropriate soft skills, your business is going to face a lot of friction. Employees that don’t have enough soft skills can prove to be a liability for your business.

Soft skills and artificial intelligence seem to be worlds apart, but you might be surprised at how adaptive artificial intelligence can be once it comes to solving problems.

Improving EQ is easier than improving IQ. With artificial intelligence, a game like training can be created to assess the current EQ of employees. Once a baseline has been established, employees can be groomed using the AI-based game.

Employees trained in AI earn more on average.

Employees that vary of AI might be inclined when they see that having expertise in AI can lead to a bigger paycheck.

In the US, the salary of an AI developer roughly starts around $80k. The high ends of the spectrum can look at $250k or maybe even higher.

It should come as no surprise that new technologies are high in demand in their very initial phases. There are a good number of STEM positions that go unfilled because there aren’t enough people to fill them.

A higher paycheck is an incentive that can encourage more of your employees to see AI not as an obstacle but as an opportunity.

Having some form of expertise in AI, even if it is not of a high level, can prove to be a skill that most of your employees might not have.


Artificial intelligence has a lot of potentials to improve things in a number of industries and businesses. As technology becomes more advanced, it has become imperative to use it to improve existing workforces.

In most cases, artificial intelligence won’t be replacing humans, at least not any time soon. At its current state, artificial intelligence can be used to make a human worker’s job easier.

Employee training and skill-building is an essential part of the business. Retaining existing employees is far more beneficial for a company than hiring new ones.

By giving employees an opportunity to upgrade their skill set, you’re giving them the chance to grow personally and professionally. When employees see that by upgrading their skills, they can have a brighter future, they would be more inclined to develop their skills.

Companies and businesses should take advantage of this opportunity and use AI to make their staff more efficient and skilled. Without taking a proactive approach to artificial intelligence, businesses will miss out on the chance to score big.